{"id":17251,"date":"2024-12-05T09:24:48","date_gmt":"2024-12-05T09:24:48","guid":{"rendered":"https:\/\/letslaw.es\/?p=17251"},"modified":"2024-12-05T09:26:16","modified_gmt":"2024-12-05T09:26:16","slug":"wen-accessibility-persons-disabilities","status":"publish","type":"post","link":"https:\/\/letslaw.es\/en\/wen-accessibility-persons-disabilities\/","title":{"rendered":"Legal obligations for web accessibility for persons with disabilities: does your website comply?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Web accessibility has become a matter of paramount importance, not only from ethical and social perspectives but also in legal terms. Numerous regulations now govern the accessibility of websites and mobile applications, aiming to ensure equality of opportunity and equitable access to information for all individuals, including those with disabilities or functional diversities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These regulations provide precise <\/span><b>guidelines on how to meet accessibility standards applicable to companies across various sectors<\/b><span style=\"font-weight: 400;\">. Consequently, such entities bear obligations and responsibilities regarding web accessibility and are required to adopt specific practices to ensure digital accessibility compliance.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What are the sources of these web accessibility obligations?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In 2013, Spain introduced the <\/span><b>General Law on the Rights of Persons with Disabilities and Their Social Inclusion<\/b><span style=\"font-weight: 400;\">, aiming to guarantee the full integration and participation of persons with disabilities in society. This law enshrines the right to equality of opportunity and treatment, promotes personal autonomy, universal accessibility, and inclusion in employment and community life, and eradicates all forms of discrimination.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The law also establishes a system of infractions and sanctions to ensure compliance with basic conditions for equality, non-discrimination, and universal accessibility for persons with disabilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This legal framework underscores the principles of equality, non-discrimination, and universal accessibility across various sectors, emphasizing its relevance where goods and services are made available to the public.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To optimize the use of products and services by everyone\u2014ensuring autonomous access regardless of their capabilities\u2014Spain transposed several <\/span><b>European Union Directives on accessibility for certain products and services<\/b><span style=\"font-weight: 400;\">, culminating in <\/span><b>Law 11\/2023, of May 8,<\/b><span style=\"font-weight: 400;\"> which governs accessibility requirements for certain products and services. This law also addresses high-skilled migration, tax matters, and the digitization of notarial and registry activities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One key application of this law is to <\/span><a title=\"e-commerce legal advice\" href=\"https:\/\/letslaw.es\/en\/digital-lawyers\/ecommerce-legal-advice\/\"><span style=\"font-weight: 400;\">e-commerce services<\/span><\/a><span style=\"font-weight: 400;\">, defined as services provided remotely via websites or mobile devices, through electronic means, and at the individual request of a consumer, to enter into a contract.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What are the universal accessibility requirements for your website?<\/span><\/h2>\n<p><b>Section III of Annex I<\/b><span style=\"font-weight: 400;\"> of Law 11\/2023 outlines general accessibility requirements for all services within its scope. These include:<\/span><\/p>\n<p><b>1. Accessibility of Products Used for Service Delivery:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Provision of information through multiple channels.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ensuring comprehensibility and appropriate typography.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Designing interfaces and functionalities that are perceptible, operable, understandable, and robust for persons with disabilities.<\/span><\/li>\n<\/ul>\n<p><b>2. Accessible Information on Service Functionality:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Availability through multiple sensory channels.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ease of comprehension and perception.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Adaptable text formats.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Appropriate font size and sufficient contrast.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Alternative content presentations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Consistent and robust electronic information.<\/span><\/li>\n<\/ul>\n<p><b>3. Accessible Websites, Online Applications, and Mobile Services:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Services must be designed to be perceivable, operable, understandable, and robust for all users.<\/span><\/li>\n<\/ul>\n<p><b>4. Accessible Support Services:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Information on service accessibility and compatibility with assistive technologies should be provided via accessible communication modes, including contact points, telephone assistance, technical support, and training services.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For <\/span><b>e-commerce websites<\/b><span style=\"font-weight: 400;\">, the law imposes specific conditions to ensure inclusivity in the online shopping experience:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear and accessible information about products and services to enable informed decision-making.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessibility of identification, security, and payment functions, ensuring they are perceivable, operable, understandable, and reliable.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provision of accessible methods for identification, electronic signatures, and payment services.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">What obligations apply to service providers?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Law 11\/2023 imposes several obligations on service providers to ensure their websites meet accessibility requirements:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Services must be designed and delivered in accordance with established accessibility standards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">General terms and conditions must include information on how the service meets accessibility requirements, detailing relevant design and functionality aspects.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Harmonized standards and published technical specifications may be used to demonstrate compliance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessibility information must be made available to the public in accessible written and oral formats, regularly updated during the service\u2019s operation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providers must establish procedures to ensure ongoing compliance with accessibility standards, including in response to service changes or evolving regulations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Corrective measures must be taken in the event of non-compliance, and relevant authorities must be notified.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providers must cooperate with authorities by furnishing necessary information to demonstrate accessibility compliance.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">What is the outlook for the coming years?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In 2023, Spain enacted <\/span><b>Royal Decree 193\/2023 of March 21<\/b><span style=\"font-weight: 400;\">, regulating basic conditions for accessibility and non-discrimination for persons with disabilities in accessing goods and services available to the public. While effective as of March 2023, its basic accessibility and non-discrimination conditions will not be mandatory until <\/span><b>January 1, 2029<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This decree applies to relationships between individuals or entities, whether public or private, involving the provision of goods or services to the public, regardless of compensation. Goods and services are deemed &#8220;available to the public&#8221; if they are offered outside the private or family sphere, accessible to any individual, and form part of routine market transactions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A notable distinction from the obligations under Law 11\/2023 is the requirement to meet <\/span><b>Priority A and AA accessibility levels of the UNE 139803 Standard<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once these requirements are met, the company must make a statement of conformity with respect to this Standard and include provisions from the WCAG 2.0 &#8211; Web Content Accessibility Guidelines (WCAG) &#8211; which should include the declaration date, full reference to WCAG (title, version, and URL), the level of conformity achieved, a description of the pages for which conformity is declared, and a list of the technologies relied upon. Additionally, WCAG 2.0 includes other optional elements that should be included in a statement of conformity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this regard, a progressive adaptation to the aforementioned UNE Standard is recommended. This measure will ensure that when 2029 arrives, the transition to full compliance with accessibility standards will be simpler and smoother for your company. Proactively adapting to these regulations will not only enhance the user experience for all but also help the company meet legal and ethical standards regarding digital accessibility.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Letslaw, we are here to provide our expertise and support in this process, <\/span><a title=\"digital lawyers\" href=\"https:\/\/letslaw.es\/en\/digital-lawyers\/\"><span style=\"font-weight: 400;\">ensuring regulatory compliance and the protection of the rights<\/span><\/a><span style=\"font-weight: 400;\"> of all individuals.<\/span><\/p>\n<div class=\"cyp_post_formulario\"><h2>Contact Us<\/h2>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3074-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"3074\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/17251#wpcf7-f3074-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3074\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3074-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"campo_nombre\" style=\"width:100%\"> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required datos-contacto2\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/div>\n<div class=\"campo_telefono\" style=\"width:100%\"> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel datos-contacto2\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><\/div>\n<div class=\"campo_email\" style=\"width:100%\"> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email datos-contacto2\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div>\n<div class=\"campo_asunto\" style=\"width:100%\"> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-asunto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required datos-contacto2\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subject\" value=\"\" type=\"text\" name=\"your-asunto\" \/><\/span><\/div>\n<div class=\"campo_mensaje\" style=\"width:100%\"> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-mensaje\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required datos-contacto2\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"your-mensaje\"><\/textarea><\/span><\/div>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"cyp_form_url\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"cyp_zonaweb\" type=\"hidden\" name=\"zonaweb\" \/>\n<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LfbCuUpAAAAAGu5f0__hms_y9Kscc_NCNdDGnEJ\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfbCuUpAAAAAGu5f0__hms_y9Kscc_NCNdDGnEJ\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"Aqu\u00ed la respuesta de reCAPTCHA\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n<div style=\"width:100%\">\n<p class=\"form-input-check\" style=\"color:#444444 !important;padding:0px !important;margin:0px !important;font-size:12px !important;margin-bottom:15px !important\">\nBy clicking on \"Send\" you accept our <a href=\"https:\/\/letslaw.es\/en\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a> - 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